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How to get in touch

Telephone Advice

Telephone Advice

Call 02394 006 600

About our services

Before getting in touch with us, it would be useful to read through the below information.

Are we your local Citizens Advice?

Each Citizens Advice is able to provide a different level of service and has a different level of local knowledge.

We are the local Citizens Advice for people resident in PO1-PO6. If you live outside this area, it might be more appropriate to speak to your local Citizens Advice. The surrounding Citizens Advice are Citizens Advice Havant, Citizens Advice Gosport,Citizens Advice Fareham, Citizens Advice Isle of Wight, and Citizens Advice Winchester District.

Wherever you live, our debt advice service and services for armed forces personnel can still assist you.

How does Citizens Advice Portsmouth work?

Citizens Advice Portsmouth provides advice through specialist teams in a number of areas. You can view our specialist teams here.

If your enquiry does not fall within the area of one of our specialist teams, our volunteer-led generalist advice team will provide information and advice to you.

Please be aware that we are not the council-funded advice provider for Portsmouth and so our generalist advice team does have limited resources, but we will get back to you as soon as we can.

Are we Advice Portsmouth?

Please note that the council-funded generalist advice service is provided by Advice Portsmouth (YouTrust), located in North End, which is a separate organisation and not affiliated to Citizens Advice Portsmouth.

Email / Telephone Advice Form

Can we leave a voicemail with you, if we get in touch via main contact number?
Yes I am in the armed services, ex service personnel, separated from service personnel but not divorced
Yes I am 65 of age or over
Can we contact you to ask for feedback? Sometimes we use a trusted research organisation to do that. We’ll decide who we contact for feedback based on the services you used and the advice area. For more details on how this works, please check our privacy policy. This is completely optional.
I agree to the terms and conditions / privacy policy

Central Office Location

Main contact information

Unit 2-3 Ark Royal House

Winston Churchill Avenue

Portsmouth

Hampshire

PO1 2GF

Phone number
02394 006600

Opening Times

Sunday -

Closed

Monday -

09:00 till 16:00

Tuesday -

09:00 till 16:00

Wednesday -

09:00 till 16:00

Thursday -

09:00 till 16:00

Friday -

09:00 till 16:00

Saturday -

Closed